HOW AN ORGANIZATION CAN ACT LIKE AN ADDICT
From the Teamwork section, Model Mugging instructor manual
- Offering a promise for the future while ignoring the problems of today
- Operating to create and maintain an false image - decisions based on keeping a good image, not on real needs or honesty
- Determining what to do based on how it will look to others
- Invalidating any views that threaten status quo - no channel to get honest feedback
- Fabrication of personality conflicts to shift attention away from real issues
- Dualistic thinking - simple solutions for complex problems
- Us against the world, us against them attitude
- Using perks, praise, promises to get people to act in ways they are not in agreement with/overworked, under-paid, etc.
- Isolating people who don't go along with the crowd, plan, policy
